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Contact Information:

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customercare@landlord.com

USER AGREEMENT (as of November, 1999)

This User Agreement ("Agreement") governs the use of the Landlord.com online website service ("Landlord.com") and/or it's Products ("Products") and the purchase or use of affiliate ("Affiliate") providers of products and services ("Services and/or Products Providers"). You can access this Agreement any time from the "Terms and Condition" button located on the majority of pages of the Service.

Please read this Agreement carefully. This Agreement carries important information regarding rules that govern both the Service and Products contained in this site. Your use of this site constitutes your agreement to comply with these rules.

IF YOU DO NOT AGREE WITH THE RULES CONTAINED IN THIS AGREEMENT, PLEASE DO NOT USE OUR SERVICES OR BUY THE PRODUCTS CONTAINED IN THE LANDLORD.COM STORE..

The following rules may be modified by the Services and/or Products Providers at certain times, so it is a good idea to check any updates in this section regularly.

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RULES

PRODUCT DISCLAIMER of WARRANTY and LIMITATION OF LIABILITY

SERVICE DISCLAIMER of WARRANTY and LIMITATION OF LIABILITY

INDEMNIFICATION

ADDITIONAL RULES

JURISDICTION

ENTIRE AGREEMENT

1. Product Disclaimer of Warranty and Limitation of Liability.

LANDLORD.COM AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU OR ANY PARTIES FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL PUNITIVE DAMAGES ALLEGEDLY SUSTAINED ARISING OUT OF YOUR USE OF ANY PRODUCT PURCHASED AT LANDLORD.COM.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND LIMITATIONS OR EXCLUSIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENCES. SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE.

2. Service Disclaimer of Warranty and Limitation of Liability.

YOU ACKNOWLEDGE THAT YOU ARE USING LANDLORD.COM'S SERVICES AND AFFILIATE SERVICES AT YOUR OWN RISK AND THAT THESE SERVICES ARE PROVIDED "AS IS," AND THE SERVICE PROVIDER AND ITS AFFILIATES EXPRESSLY DISCLAIM ANY AND ALL WARRANTIES, EXPRESSED OR IMPLIED BUT NOT LIMITED TO ANY WARRANTIES OF ACCURACY, RELIABILITY, TITLE, MATERIALS, NON-INFRINGEMENT, FITNESS FOR A PARTICULAR PURPOSE OR ANY OTHER CONDITION, GUARANTEE OR REPRESENTATION, WHETHER ORAL, IN WRITING, IN ELECTRONIC FORM, INCLUDING BUT NOT LIMITED TO THE ACCURACY OR AUTHENTICITY OF ANY INFORMATION CONTAINED THEREIN OR PROVIDED BY THE SERVICE.

LANDLORD.COM AND ITS AFFILIATES DO NOT REPRESENT OR IMPLY WARRANTY THAT ACCESS TO THE SERVICE WILL BE UNINTERRUPTED OR THAT THERE WILL BE NO FAILURES, ERRORS OR OMISSIONS OR LOSS OF TRANSMITTED INFORMATION OR THAT NO VIRUSES WILL BE TRANSMITTED ON THE SERVICE.

LANDLORD.COM AND ITS AFFILIATES SHALL NOT BE LIABLE TO YOU OR ANY PARTIES FOR ANY DIRECT, INDIRECT, SPECIAL, CONSEQUENTIAL PUNITIVE DAMAGES ALLEGEDLY SUSTAINED ARISING OUT OF YOUR ACCESS TO OR INABILITY TO ACCESS THIS SERVICE, INCLUDING FOR VIRUSES ALLEGED TO HAVE BEEN OBTAINED FROM USE OF SERVICES, YOUR USE OF OR RELIANCE UPON THE SERVICE OR ANY OF THE MATERIALS AVAILABLE ON THE SERVICE, REGARDLESS OF THE TYPE OF DAMAGE OR NATURE OF CAUSE OF ACTION, EVEN IF ADVISED OF THE POSSIBILITY OF POTENTIAL DAMAGES.

SOME STATES DO NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES AND LIMITATIONS OR EXCLUSIONS OF LIABILITY FOR INCIDENTAL OR CONSEQUENCES. SO THE ABOVE EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. YOU MAY HAVE OTHER RIGHTS WHICH VARY FROM STATE TO STATE..

3. Indemnification.

You agree to indemnify Landlord.com and its affiliates, employees, agents and representatives, and to hold them harmless from any and all claims and liabilities (including, but not limited to attorney fees) that may arise from your unauthorized or inappropriate use of this Services or Products obtained through Landlord.com.

4. Additional Rules.

Landlord.com reserves the right to post, from time to time, additional rules that apply to specific parts of the Services and or Products offered at Landlord.com. Such additions can be seen in this indexed area. Your use of services and purchases from Landlord.com constitutes your agreement with these rules and understanding of the necessity to occasionally reexamine this area for updates.

5. Jurisdiction.

You agree that this Agreement, for all purposes, shall be governed and construed with the laws of the State of California.

6. Entire Agreement.

This Agreement is the complete and entire agreement between the parties and supersedes any and all prior agreements, whether written or oral.

If you don't agree to the terms contained in this Agreement, please exit the store and refrain from purchasing any products or services..

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SECURITY (as of November, 1999)

Landlord.com is committed to providing a safe and enjoyable shopping experience. We have taken extra measures to ensure that all of our customer’s personal information remains strictly confidential and that your online shopping experience (even if it's your first) is 100% GUARANTEED to be a satisfying one.

HOW DO WE DO THAT:

When you enter the Landlord.com Online Store, you may browse and start picking the products and services off the shelf and storing them in your personal shopping cart. When it is time to place the order you get automatically transferred to our Secured (Verisign) Storefront Checkout. It is here that your personal and credit card information gets encrypted or scrambled, making it impossible for a third party to intercept as it travels over the Internet.

So if that weren't enough to take the fear factor out, how about a 100% money-back guarantee on all of our merchandise. If you are not completely satisfied with our products for any reason, please return the merchandise to the company which originally shipped your product or service information within 30 days of delivery for a full refund. Please note that we can refund shipping costs only if the return is a result of a manufacturer defect..

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SHIPPING (as of November, 1999)

We make our best effort to ship your product or make available services within 24 hours. Most orders are processed the same day or the next business day. Order should take no more than 72 hours to be processed. From time to time, delays may occur from credit card verification, availability of product or other conditions. We will do our best to notify you by e-mail if there is a delay in shipping your product or starting service. Please allow up to 8 business days for delivery after your order is placed; however most orders will arrive before that. We can not ship to P.O. Boxes, and EXPRESS Shipping is not available as yet.

The following SHIPPING RATES will apply to most orders made through Landlord.com:

Tangible Goods ..........$6.00 flat S/H rate

Intangibles …………. $0

Other goods ………… may be included

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RETURNS/GUARANTEE (as of November, 1999)

100% money-back guarantee on all of our merchandise or services. If you are not completely satisfied with our products or services for any reason, please return the merchandise to the company which shipped the merchandise to you within 30 days of delivery for a full refund. Please note that we can refund shipping costs only if the return is a result of a manufacturer defect.

Please write the reason for your return on the back of your packing slip and securely enclose it back into the ORIGINAL SHIPPING BOX. Then send it to the address on the packing slip. If you do not have the packing slip, call:

Customer Service for shipping information - (408) 374-9400

Customer Service Email: customercare@landlord.com

For your protection please use UPS for shipping.

If you need to return your items due to shipping damage, please notify Customer Service (408-374-9400) within 36 hours of receipt to receive an RMA (Return Manufacturers Authorization). Customer Service will arrange to pick up the product at no charge to you. E-mail customercare@landlord.com with your First and Last name, Order Number, Phone Number, a preferred contact time, and a pickup address to get a RMA (Return Manufacturers Authorization).

Any questions or concerns should be directed to Customer Care at Landlord.com.